Who is the Genvid SDK for?
Our SDK is for developers who want to create the next generation of interactive streaming experience: a MILE. It might be a game, a TV show, a music festival or an exhibit – the only limit is your imagination.
Why do I need the support of Genvid’s services team – is the SDK difficult to use?
There will always be a learning curve having to learn and use a new piece of technology. The Services team exists to take all that burden off of you. Our primary focus is integrating the Genvid SDK into a company’s product or environment.
How much will it cost me?
Pricing will vary depending on the level of support and integration you need. In order for us to best help, please contact us to schedule a time to discuss what type of solution you need.
What skills can the services team provide which we don’t have in house?The Services team provides a wide range of skills to suit your needs:
- Tailored design development solutions of the Genvid SDK
- Cloud infrastructure architecture and management
- 24 hour operational coverage and emergent response
What happens if there are incidents?
The Live Operations team has a suite of tools to automate detections, mitigate incidents and track problems. These tools are customer configured per product to ensure the best possible user experience is delivered and meets your SLAs.
Are there limitations in how many users can interact with the technology?
The Deploy team will work closely with you to understand your product’s needs and design a solution that scales out to your user expectations.
What can the Genvid SDK do?
This space is really a sandbox and the Partner Services team will work with you to design an interactive experience that enhances your product.