Services Graphic

Our Services

Want to create easily monetized, interactive streams? Let us help, from co-development to live-ops.

Co-Development

If you need help with integration, or the web dev necessary to make it pop, our experienced engineers can show you the way. We help plan your design intelligently from day one to avoid conflicts or bottlenecks further down the line.

Deployment

The Cloud can be intimidating if you don’t have experience with AWS or Azure. We can show you how to get your streams on a server and broadcasting to fans quickly, reliably, and on budget.

Live-Ops

Our support options don’t stop at launch. We can provide assistance once you’re up and running to ensure your customers have the smoothest, most rewarding experience. Put your SLA in our hands and sleep easy.

Genvid_CreateStream(“video”) ;

    Genvid_SetParameterPointer

        (“video” , “Video . Source. IDXGISwapChain” , mySwapChain) ;

    Genvid_SubmitVideoData(“Video” , nullptr , O) ;

Co-Development

Creating great interactive streams means thinking carefully about the integration of interactive streaming technology, both on technical and gameplay fronts. If you need help with integration, or the web development necessary to make it pop, our experienced engineers can show you the way.

We help plan your design intelligently from day one to avoid conflicts or bottlenecks further down the line, ensuring that you add real depth and value to the project without adding to your team’s overheads.

Deployment

Getting your interactive streams running means putting them into the cloud and streaming from within it, creating your own MILE. We’re here to make things easy, from optimizing infrastructure during the design phase to advising on building for the scalability your interactive streams require.

Our engineers can make sure you’re designing with these factors in mind from the beginning, guiding you through the principles needed to make sure that cloud deployment is an asset and not an obstacle.

Live Ops

Our Live Ops solution supports you no matter the scale or scenario – we can promise you reliability across every aspect of your streaming experience, complete with custom response times from our Live Ops specialists. In addition to our agile support for fault-fixing and disaster recovery, we’ll also advise you on the proper thinking for maximum stability in your core design.

If you need us, we’ll be with you every step of the way, from design document to post-release assistance.

Create the impossible

MILEs offer boundless creativity and opportunity for developers, broadcasters and other content creators. Speak to us today to be a part of this entertainment revolution.

  • Why do I need the support of Genvid’s services team – is the SDK difficult to use?
    There will always be a learning curve having to learn and use a new piece of technology. The Services team exists to take all that burden off of you. Our primary focus is integrating the Genvid SDK into a company’s product or environment.
  • How much will it cost me?

    Pricing will vary depending on the level of support and integration you need. In order for us to best help, please contact us to schedule a time to discuss what type of solution you need.

  • What skills can the services team provide which we don’t have in house?
    The Services team provides a wide range of skills to suit your needs:
    • Tailored design development solutions of the Genvid SDK
    • Cloud infrastructure architecture and management
    • 24 hour operational coverage and rapid response
  • What happens if there are incidents?

    The Live Operations team has a suite of tools to automate detections, mitigate incidents and track problems. These tools are customer configured per product to ensure the best possible user experience is delivered and meets your SLAs.

  • Are there limitations in how many users can interact with the technology?

    The Deploy team will work closely with you to understand your product’s needs and design a solution that scales out to your user expectations.

  • What can the Genvid SDK do?

    This space is really a sandbox and the Partner Services team will work with you to design an interactive experience that enhances your product.

Download the complete SDK and take your first step toward creating brand new, compelling streaming experiences.